We'll get your order ready for shipment within 3-4 business days. You'll receive a confirmation email with tracking information once your package is on its way.
FAQs
Placing Orders & Delivery
1. When Will My Order Ship?
2. What Payment Methods Do You Accept?
We accept all major credit cards for a convenient checkout. Plus, shop worry-free – our website prioritizes security to ensure your information is always protected.
3. What If I See Something On Your Instagram But It's Not On The Website?
If you see something on Facebook or Instagram but can't locate it on our website, please message us here.
4. What Sizes Do You Offer?
Our clothing comes in sizes XS-XL, but keep in mind that sizing can differ between brands. If you'd like additional fit advice or have any questions, don't hesitate to contact us!
5. Where are you located and hours?
For that one-of-a-kind look, you can find our clothing at our store in Grove City, OH. Located on Broadway, we offer a curated selection and a welcoming atmosphere. If you're in the area, swing by and say hello!
We are located at 3952 Broadway, Suite B, Grove City, OH 43123
Our Store Hours: Tuesday - Saturday 11 am - 6 pm
Shop online 24/7
6. Do You Offer Student Discounts Or Promotions?
As a thank you for your service, we always offer a 10% military discount.
Sign up for our mailing list to receive exclusive promotions throughout the year and stay up-to-date on the latest styles!
7. Do You Offer A Loyalty Program Or Rewards?
Yes! We offer a loyalty program where you earn rewards with every purchase. Spend $100 and get $5 off your next transaction! Signing up is easy - just use your email or phone number.
8. What If I have More Questions?
We're here to help! Contact us here and we'll be in touch within 24 hours.
Shipping
1. How Long Will It Take To Receive My Order?
Allow 5-7 business days for your order to be delivered within the U.S. We primarily use UPS to ensure your package arrives safely and securely. However, the exact timeframe may vary depending on your location and inclement weather conditions.
2. Do You Offer International Shipping?
We currently offer shipping within the continental USA. International shipping is not available at this time.
3. How Can I Track My Package?
You can easily track your package using the tracking information we sent in your confirmation email.
Exchanges & Returns
1. What Is Your Exchange Policy?
You can exchange most unworn, unwashed, and unaltered items purchased. You have 14 days from the original purchase date to initiate an exchange.
How to make an exchange:
- Call us at (614)783-6346 or send us a message here.
- Let us know you'd like to make an exchange and provide your order # and the item details.
- We will locate the desired replacement item (subject to availability).
- If the new item is more expensive, you will be responsible for paying the difference.
- If the new item is less expensive, you will receive a store credit for the remaining amount.
The following items are not eligible for exchange:
- Sale items
- Intimates (bras, panties, etc.)
- Items with any stains, deodorant marks, or animal hair
- Items worn or altered in any way
- Earrings (due to hygiene)
Additional Information:
A store credit will be issued if you do not exchange for another item. We do give refunds to your original payment method.
2. What Is Your Return Policy?
We want you to be happy with your purchase. However, if something isn't quite right, we offer store credit for returned items.
Send us a message here with your order # and reason for return.
Upon receiving your return, we'll issue you with a store credit for the full value of your returned item(s). This credit can be used towards future purchases in-store or online.
Return Conditions: (For a full store credit refund), items must be: unwashed, unworn, unaltered, and free of stains and animal hair. Intimates cannot be returned.
Return Window: You have 14 days from the original purchase date to return items.
3. What If I Received The Wrong Item?
If you received an incorrect item or believe something might be defective, here's how you can reach us:
- Call us at (614)783-6346 or send us a message here.
Have your order # available and we'll work to get you the right item quickly.